LATIN AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET 2021-2028

Lifesciences | Healthcare IT

LATIN AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET 2021-2028

Market by Product & Services, Delivery Model, End-users, and Country | Forecast 2021-2028

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Triton’s report suggests that the Latin American patient experience management market is estimated to progress at a CAGR of 22.24% during the projected phase 2021-2028.


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The countries scrutinized in this market include:

•        Brazil

•        Mexico

•        Rest of Latin America

Over the years, the healthcare system has witnessed several advancements in the region. Several nations are shifting towards telemedicine to enhance patient care services. For instance, telemedicine portals are launched across the region to amplify healthcare service efficiency. Moreover, healthcare start-ups are offering new healthcare solutions to efficiently treat conditions, adding to the studied market’s growth.

Furthermore, electronic health records have become a major part of the health strategies as this record helps automate and streamline the workflow. During the pandemic outbreak, electronic health records helped derive relevant information, improving the overall healthcare system. These factors hold the ability to augment the growth of the patient experience management market across Latin America.

Recently, the Brazil Ministry of Science, Technology, Innovations, and Communications signed a Memorandum of Understanding with Cisco launching the Country Digital Acceleration Program. This program was initiated to support Brazil’s healthcare system. Moreover, it helps support the development of telemedicine and remote patient monitoring digital platforms. Such programs will enhance the patient experience. Therefore, as stated above, these factors are driving the patient experience management market on a growth path.

Epic is a healthcare software company providing major solutions, such as EpicCare ambulatory electronic medical records, specialty software, access software, and inpatient clinical system, among others. Moreover, it offers clinical systems for doctors, nurses, emergency personnel, and other healthcare providers. Epic offers its products across hospitals, medical groups, and integrated healthcare organizations. It operates primarily in Europe and North America.  

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Table of Content

1. LATIN AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET - SUMMARY   

2. INDUSTRY OUTLOOK  

2.1. IMPACT OF COVID-19 ON PATIENT EXPERIENCE MANAGEMENT MARKET 

2.2. KEY INSIGHTS      

2.2.1. ELECTRONIC HEALTH RECORDS (EHRs) AND ELECTRONIC MEDICAL RECORDS (EMRs) IMPROVES PATIENT EXPERIENCE        

2.2.2. HEALTH-CONSCIOUS CONSUMERS   

2.2.3. PATIENT’S FEEDBACK FOR MEASURING EXPERIENCE  

2.3. PORTER’S FIVE FORCES ANALYSIS 

2.3.1. THREAT OF NEW ENTRANTS    

2.3.2. THREAT OF SUBSTITUTES         

2.3.3. BARGAINING POWER OF BUYERS      

2.3.4. BARGAINING POWER OF SUPPLIERS

2.3.5. THREAT OF COMPETITIVE RIVALRY  

2.4. MARKET ATTRACTIVENESS INDEX   

2.5. VENDOR SCORECARD 

2.6. KEY MARKET STRATEGIES      

2.6.1. ACQUISITIONS       

2.6.2. PRODUCT LAUNCHES

2.6.3. CONTRACTS & AGREEMENTS  

2.6.4. INVESTMENTS       

2.7. MARKET DRIVERS          

2.7.1. USE OF PATIENT DATA FOR ENHANCING EXPERIENCE 

2.7.2. GROWING ADOPTION OF SMART HEALTH APPLICATIONS         

2.7.3. AUTOMATING PATIENT EXPERIENCE

2.8. MARKET CHALLENGES 

2.8.1. OBTAINING A BROAD EVALUATION OF PATIENT DATA    

2.8.2. SHORTAGE OF SKILLED HEALTHCARE WORKERS

2.9. MARKET OPPORTUNITIES        

2.9.1. USE OF EXPERIENCE DATA (X) AND OPERATIONAL DATA (O)  

2.9.2. BENEFITS OF TELEMEDICINE   

2.9.3. USE OF ARTIFICIAL INTELLIGENCE IN HEALTHCARE       

3. LATIN AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET OUTLOOK - BY PRODUCT & SERVICES        

3.1. PRODUCT  

3.2. SERVICES 

4. LATIN AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET OUTLOOK - BY DELIVERY MODEL      

4.1. CLOUD-BASED    

4.2. MOBILE-BASED    

4.3. WEB-BASED         

4.4. ON-PREMISE        

5. LATIN AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET OUTLOOK - BY END-USERS   

5.1. PROVIDERS          

5.2. PAYERS     

5.3. PHARMA/BIOTECH/MED DEVICE COMPANIES       

6. LATIN AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET – REGIONAL OUTLOOK     

6.1. BRAZIL

6.2. MEXICO

6.3. REST OF LATIN AMERICA                    

7. COMPETITIVE LANDSCAPE 

7.1. ACCENTURE        

7.2. ALL COVERED                 

7.3. ARITIC                    

7.4. CARECLOUD        

7.5. CHANGE HEALTHCARE

7.6. ECOSOFT HEALTH         

7.7. EPIC            

7.8. IQVIA           

7.9. LEADSQUARED  

7.10. LEVO HEALTH               

7.11. MEDSTATIX INC

7.12. PHILIPS HEALTHCARE                       

7.13. PWC                      

7.14. Q-NOMY INC                   

7.15. QUALTRICS                    

8. RESEARCH METHODOLOGY & SCOPE     

8.1. RESEARCH SCOPE & DELIVERABLES         

8.2. SOURCES OF DATA                    

8.3. RESEARCH METHODOLOGY                

List of Tables

TABLE 1: LATIN AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY COUNTRY, 2021-2028 (IN $ MILLION)

TABLE 2: VENDOR SCORECARD

TABLE 3: LATIN AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY PRODUCT & SERVICES, 2021-2028 (IN $ MILLION)

TABLE 4: LATIN AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY DELIVERY MODEL, 2021-2028 (IN $ MILLION)

TABLE 5: LATIN AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY END-USERS, 2021-2028 (IN $ MILLION)

TABLE 6: LATIN AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY COUNTRY, 2021-2028 (IN $ MILLION)

List of Figures

FIGURE 1: MARKET ATTRACTIVENESS INDEX

FIGURE 2: LATIN AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY PRODUCT & SERVICES, 2020 & 2028 (IN %)

FIGURE 3: LATIN AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY PRODUCT, 2021-2028 (IN $ MILLION)

FIGURE 4: LATIN AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY SERVICES, 2021-2028 (IN $ MILLION)

FIGURE 5: LATIN AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY DELIVERY MODEL, 2020 & 2028 (IN %)

FIGURE 6: LATIN AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY CLOUD-BASED, 2021-2028 (IN $ MILLION)

FIGURE 7: LATIN AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY MOBILE-BASED, 2021-2028 (IN $ MILLION)

FIGURE 8: LATIN AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY WEB-BASED, 2021-2028 (IN $ MILLION)

FIGURE 9: LATIN AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY ON-PREMISE, 2021-2028 (IN $ MILLION)

FIGURE 10: LATIN AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY END-USERS, 2020 & 2028 (IN %)

FIGURE 11: LATIN AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY PROVIDERS, 2021-2028 (IN $ MILLION)

FIGURE 12: LATIN AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY PAYERS, 2021-2028 (IN $ MILLION)

FIGURE 13: LATIN AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY PHARMA/BIOTECH/MED DEVICE COMPANIES, 2021-2028 (IN $ MILLION)

FIGURE 14: LATIN AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, REGIONAL OUTLOOK, 2020 & 2028 (IN %)

FIGURE 15: BRAZIL PATIENT EXPERIENCE MANAGEMENT MARKET 2021-2028 (IN $ MILLION)

FIGURE 16: MEXICO PATIENT EXPERIENCE MANAGEMENT MARKET 2021-2028 (IN $ MILLION)

FIGURE 17: REST OF LATIN AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET 2021-2028 (IN $ MILLION)

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