Market by Product & Services, Delivery Model, End-users, and Country | Forecast 2021-2028
Triton’s research report has determined that the patient experience management market in North America is estimated to advance at a CAGR of 17.82% during the forecasted years 2021-2028.
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The
countries discussed in this market are:
• United States
• Canada
In
the region, hospitals in the US deploy technology solutions for data analytics,
care team workflows, and patient engagement to enhance healthcare services
while reducing the overall cost. Here, advancement in patient experience has
surge revenue of hospitals in recent years. Furthermore, product launches and
partnerships have created immense competition among manufacturers across the
country. Besides, the presence of prominent market players, such as PWC and
Change Healthcare, have augmented the growth of the patient experience
management market across North America.
As
digital health and connected care services are gaining traction in Canada, the
link between patient experience and value-based outcomes has become more
crucial to assess new opportunities. Additionally, the Canadian Institute for
Health Information offers patient experience surveys across the country, which
helps enhance the overall experience. Such surveys help authorized users to
compare patient experiences with other hospitals. Hence, these factors are
likely to influence the growth of the patient experience management market
within Canada in the upcoming future.
Furthermore,
Patient-centric care has become a major priority in the US, playing a key role
in healthcare reforms. Several hospitals have received high ratings for patient
experience through the hospital consumer assessment of healthcare providers and
systems scores. This indicates the strong growth of the patient experience
management market.
All
Covered is a technology services division of Konica Minolta Business Solutions.
It primarily focuses on fulfilling the unique computing, networking, and
application requirements of businesses across various verticals. The company
also offers hardware and software, network design, systems integration, and
consulting services, among others. Its patient tracking system is an
independent platform that provides real time patient data. All Covered is
headquartered in California, the United States.
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VIEW REPORT1. NORTH
AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET - SUMMARY
2. INDUSTRY
OUTLOOK
2.1. IMPACT
OF COVID-19 ON PATIENT EXPERIENCE MANAGEMENT MARKET
2.2. KEY
INSIGHTS
2.2.1. ELECTRONIC
HEALTH RECORDS (EHRs) AND ELECTRONIC MEDICAL RECORDS (EMRs) IMPROVES PATIENT
EXPERIENCE
2.2.2. HEALTH-CONSCIOUS
CONSUMERS
2.2.3. PATIENT’S
FEEDBACK FOR MEASURING EXPERIENCE
2.3. PORTER’S
FIVE FORCES ANALYSIS
2.3.1. THREAT
OF NEW ENTRANTS
2.3.2. THREAT
OF SUBSTITUTES
2.3.3. BARGAINING
POWER OF BUYERS
2.3.4. BARGAINING
POWER OF SUPPLIERS
2.3.5. THREAT
OF COMPETITIVE RIVALRY
2.4. MARKET
ATTRACTIVENESS INDEX
2.5. VENDOR
SCORECARD
2.6. KEY
MARKET STRATEGIES
2.6.1. ACQUISITIONS
2.6.2. PRODUCT
LAUNCHES
2.6.3. CONTRACTS
& AGREEMENTS
2.6.4. INVESTMENTS
2.7. MARKET
DRIVERS
2.7.1. USE OF
PATIENT DATA FOR ENHANCING EXPERIENCE
2.7.2. GROWING
ADOPTION OF SMART HEALTH APPLICATIONS
2.7.3. AUTOMATING
PATIENT EXPERIENCE
2.8. MARKET
CHALLENGES
2.8.1. OBTAINING
A BROAD EVALUATION OF PATIENT DATA
2.8.2. SHORTAGE
OF SKILLED HEALTHCARE WORKERS
2.9. MARKET
OPPORTUNITIES
2.9.1. USE OF
EXPERIENCE DATA (X) AND OPERATIONAL DATA (O)
2.9.2. BENEFITS
OF TELEMEDICINE
2.9.3. USE OF
ARTIFICIAL INTELLIGENCE IN HEALTHCARE
3. NORTH
AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET OUTLOOK - BY PRODUCT &
SERVICES
3.1. PRODUCT
3.2. SERVICES
4. NORTH
AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET OUTLOOK - BY DELIVERY MODEL
4.1. CLOUD-BASED
4.2. MOBILE-BASED
4.3. WEB-BASED
4.4. ON-PREMISE
5. NORTH
AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET OUTLOOK - BY END-USERS
5.1. PROVIDERS
5.2. PAYERS
5.3. PHARMA/BIOTECH/MED
DEVICE COMPANIES
6. NORTH AMERICA
PATIENT EXPERIENCE MANAGEMENT MARKET – REGIONAL OUTLOOK
6.1. UNITED
STATES
6.2. CANADA
7. COMPETITIVE
LANDSCAPE
7.1. ACCENTURE
7.2. ALL
COVERED
7.3. ARITIC
7.4. CARECLOUD
7.5. CHANGE
HEALTHCARE
7.6. ECOSOFT
HEALTH
7.7. EPIC
7.8. IQVIA
7.9. LEADSQUARED
7.10. LEVO
HEALTH
7.11. MEDSTATIX
INC
7.12. PHILIPS
HEALTHCARE
7.13. PWC
7.14. Q-NOMY
INC
7.15. QUALTRICS
8. RESEARCH
METHODOLOGY & SCOPE
8.1. RESEARCH
SCOPE & DELIVERABLES
8.2. SOURCES
OF DATA
8.3. RESEARCH
METHODOLOGY
TABLE 1: NORTH AMERICA PATIENT
EXPERIENCE MANAGEMENT MARKET, BY COUNTRY, 2021-2028 (IN $ MILLION)
TABLE 2: VENDOR SCORECARD
TABLE 3: NORTH AMERICA PATIENT
EXPERIENCE MANAGEMENT MARKET, BY PRODUCT & SERVICES, 2021-2028 (IN $
MILLION)
TABLE 4: NORTH AMERICA PATIENT
EXPERIENCE MANAGEMENT MARKET, BY DELIVERY MODEL, 2021-2028 (IN $ MILLION)
TABLE 5: NORTH AMERICA PATIENT
EXPERIENCE MANAGEMENT MARKET, BY END-USERS, 2021-2028 (IN $ MILLION)
TABLE 6: NORTH AMERICA PATIENT
EXPERIENCE MANAGEMENT MARKET, BY COUNTRY, 2021-2028 (IN $ MILLION)
FIGURE 1: MARKET
ATTRACTIVENESS INDEX
FIGURE 2: NORTH AMERICA
PATIENT EXPERIENCE MANAGEMENT MARKET, BY PRODUCT & SERVICES, 2020 &
2028 (IN %)
FIGURE 3: NORTH AMERICA
PATIENT EXPERIENCE MANAGEMENT MARKET, BY PRODUCT, 2021-2028 (IN $ MILLION)
FIGURE 4: NORTH AMERICA
PATIENT EXPERIENCE MANAGEMENT MARKET, BY SERVICES, 2021-2028 (IN $ MILLION)
FIGURE 5: NORTH AMERICA
PATIENT EXPERIENCE MANAGEMENT MARKET, BY DELIVERY MODEL, 2020 & 2028 (IN %)
FIGURE 6: NORTH AMERICA
PATIENT EXPERIENCE MANAGEMENT MARKET, BY CLOUD-BASED, 2021-2028 (IN $ MILLION)
FIGURE 7: NORTH AMERICA
PATIENT EXPERIENCE MANAGEMENT MARKET, BY MOBILE-BASED, 2021-2028 (IN $ MILLION)
FIGURE 8: NORTH AMERICA
PATIENT EXPERIENCE MANAGEMENT MARKET, BY WEB-BASED, 2021-2028 (IN $ MILLION)
FIGURE 9: NORTH AMERICA
PATIENT EXPERIENCE MANAGEMENT MARKET, BY ON-PREMISE, 2021-2028 (IN $ MILLION)
FIGURE 10: NORTH AMERICA
PATIENT EXPERIENCE MANAGEMENT MARKET, BY END-USERS, 2020 & 2028 (IN %)
FIGURE 11: NORTH AMERICA
PATIENT EXPERIENCE MANAGEMENT MARKET, BY PROVIDERS, 2021-2028 (IN $ MILLION)
FIGURE 12: NORTH AMERICA
PATIENT EXPERIENCE MANAGEMENT MARKET, BY PAYERS, 2021-2028 (IN $ MILLION)
FIGURE 13: NORTH AMERICA
PATIENT EXPERIENCE MANAGEMENT MARKET, BY PHARMA/BIOTECH/MED DEVICE COMPANIES,
2021-2028 (IN $ MILLION)
FIGURE 14: NORTH AMERICA
PATIENT EXPERIENCE MANAGEMENT MARKET, REGIONAL OUTLOOK, 2020 & 2028 (IN %)
FIGURE 15: UNITED STATES
PATIENT EXPERIENCE MANAGEMENT MARKET 2021-2028 (IN $ MILLION)
FIGURE 16: CANADA PATIENT
EXPERIENCE MANAGEMENT MARKET 2021-2028 (IN $ MILLION)